Privacy Policy
Effective Date: May 15, 2026
Marci Taylor-Knee PMHNP is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and our services.
By using this Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Date of birth
Insurance information
Emergency contact information
Health Information
If you become a patient or submit clinical information through forms or portals, we may collect:
Mental health history
Medication information
Treatment information
Appointment records
Other protected health information (“PHI”)
Health information is protected in accordance with HIPAA and applicable laws.
Technical Information
When you visit our Site, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date/time of access
Referral sources
This information helps improve website functionality and security.
2. How We Use Information
We may use collected information to:
Provide psychiatric and mental health services
Schedule appointments
Communicate with patients
Process payments
Verify insurance
Respond to inquiries
Improve website functionality
Maintain security and prevent fraud
Comply with legal and regulatory obligations
We only use health information as permitted by HIPAA and applicable law.
3. HIPAA and Protected Health Information
If you become a patient, your protected health information (“PHI”) is governed by the Health Insurance Portability and Accountability Act (“HIPAA”).
Our Notice of Privacy Practices explains:
How medical information may be used and disclosed
Your rights regarding your information
Our legal duties regarding privacy
The website Privacy Policy supplements but does not replace our HIPAA Notice of Privacy Practices.
4. Communications
We may communicate with you through:
Phone calls
Email
Secure patient portal
Text messages
These communications may include:
Appointment reminders
Scheduling information
Billing notifications
Administrative updates
Electronic communication carries some privacy risk. While we take reasonable precautions, no electronic transmission can be guaranteed completely secure.
Do not use email or website forms for emergencies or urgent clinical concerns.
5. Telehealth Services
If you participate in telehealth services:
Sessions may use secure third-party video platforms
You are responsible for ensuring privacy in your environment
Technical interruptions may occur despite safeguards
Telehealth information is handled in accordance with HIPAA and applicable telehealth laws.
6. Cookies and Website Analytics
Our Site may use cookies and analytics tools to:
Improve user experience
Understand website traffic
Monitor website performance
Enhance security
Cookies are small data files stored on your device. You may disable cookies through your browser settings, though some website features may not function properly.
We may use services such as:
Google Analytics
Website hosting analytics
Scheduling platform analytics
These providers may collect technical data according to their own privacy policies.
7. Third-Party Services
Our website may integrate third-party providers for:
Appointment scheduling
Telehealth
Payment processing
Electronic health records (EHR)
Secure messaging
Examples may include:
Practice Q
Spruce
Square
Zoom for Healthcare
These providers maintain their own privacy and security policies.
We encourage users to review third-party privacy practices before submitting information.
8. Information Sharing and Disclosure
We do not sell personal or health information.
We may share information:
With healthcare providers involved in your care
With insurance companies for billing
With HIPAA-compliant service providers
When required by law
To prevent serious harm or threats to safety
During business operations such as audits or compliance reviews
Any disclosure of PHI is made consistent with HIPAA and applicable law.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information, including:
Secure systems
Encrypted communications when applicable
Password protections
HIPAA-compliant vendors
Access controls
However, no system can guarantee absolute security.
10. Data Retention
We retain information for as long as necessary to:
Provide services
Comply with legal obligations
Maintain medical records
Resolve disputes
Enforce agreements
Medical records are retained according to state and federal requirements.
11. Your Rights
Depending on applicable law and whether you are a patient, you may have the right to:
Access your records
Request corrections
Request restrictions on disclosures
Receive confidential communications
Obtain copies of records
Withdraw certain consents when permitted
Requests may be subject to legal limitations and verification requirements.
12. Children’s Privacy
This Site is not intended for children under age 13 without parental involvement.
We do not knowingly collect information from children through the website without appropriate consent.
13. External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of external websites.
Users access third-party sites at their own risk.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates become effective when posted on this page with a revised effective date.
Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
15. Contact Information
If you have questions regarding this Privacy Policy or privacy practices, contact:
Marci Taylor-Knee PMHNP
1339 Commerce Avenue, Suite 316
PO Box 231
Longview, WA 98632
(360) 846-6995
marci@taylor-kneepmhnp.com
www.taylor-kneepmhnp.com